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Help Desk

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It’s easy to get in over your head quickly whan dealing with new and complex web technologies. We’re here to fix what’s broken, doesn’t look right, isn’t bringing you traffic, needs to expand, an overhaul or just a couple of tweaks. From hosting and backend issues to bringing new life to ancient site designs and even starting from scratch … if you need help, please get in touch.

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Priority / timeframe of this issue

Critical - work stoppage . . . . . SLA Urgent

High - please resolve ASAP . . . SLA Priority

Normal - As time permits . . . . . SLA Standard

Dude - whenever you get around to it

FOR MEETINGS
please flag your request (above):
Critical, if you need links & processing within 24 hours
High, if within 2-3 days
Normal - if within 4-7 days
Dude - if not for a week or more
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How can we help?

website / url (if any)

Design summary

Functional overview

Synopsis, goal(s)

Budget

Relevant page or section

Desired change(s)

System, process or task

Description of the issue

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What were you trying to do when you experienced the error?

If possible, please copy the exact text of the error message

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Administrative task

Change or issue

Regarding USER EMAIL

Trouble / description of issue

Adjustments to group/drive access

Sponsoring department, committee, or ministry

Topic

Meeting date

Start time

Meeting length

Will it repeat?

Yes

To be determined

I agree to pay any fees or charges related to resolving this issue according to my SLA.

Yes

Please diagnose & estimate

I don't have a Service Level Agreement

Comments?

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